Cloud Contact Center, Simplified

Deliver a personalized experience that earns loyalty and trust, by unifying customer engagement and applying the intelligence gathered from those interactions across every agent within your contact center.

Create a connected customer experience from closed-won through renewal.

Revenue is won in teams, but businesses are built in silos. Conquer helps align revenue teams by unifying customer facing communications to a single platform. Engage with customers faster while delivering a consistent brand experience across inbound and outbound voice, email, text and social channels.

Simplify the Agent Experience

Plan, execute, and measure every customer interaction from directly within your CRM. Simplify onboarding and contact center management while streamlining your agent’s workflows.

Conquer has made me more efficient and I have smarter conversations. I can come prepared…

District Manager

ADP

Create a Connected Customer Experience

Omnichannel

Send and respond to all customer communications through  a single pane of glass. Connect inbound and outbound voice, email, text, and social interactions inside of your current CRM platform.

Native Application

Enable your teams to work from directly within Salesforce and Microsoft Dynamics 365. Increase adoption and streamline operations by consolidating platforms across service and support.

Digital Customer Service

Reduce time-to-resolution and enhance the customer journey with intelligent call routing, screen pops, and more.

Workflow Automation

 Streamline repetitive tasks and eliminate the busy work of manually inputting data, closing tickets, and sending emails. 

Recordings + Compliance

Simplify state-by-state recording compliance. Capture every call in stereo and easily connect recordings to integrations for analysis and coaching.

Service Insights + Analytics

Capture every customer interaction and outcome to understand customer sentiment and engagement patterns.

Deliver a Great Experience, Consistently

Execute a personalized customer journey with ease. Focus on serving customers and leave the rest to Conquer. Automatically perform tedious, manual tasks such as logging activities and outcomes, updating fields, and managing renewals in a standardized, proactive way.

Accelerate Customer Relationships

Quickly route customers to the best possible agent who can meet their needs. Automate emails, capture call recordings, and gain insight into how customers are engaging with your contact center teams across sales, customer success, and support.

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