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Reading Time: 10 minutes

Salesforce CTI (Comuter Telephony Integration)

No switching screens, no manual logging—just effortless Salesforce CTI

Sales teams shouldn’t waste time switching between phones and CRMs. Conquer’s Salesforce CTI automates call management, tracks every conversation, and integrates seamlessly into your CRM. One-click dialing, real-time insights, and AI-driven tracking keep reps focused on selling. No extra tools, no manual work—just smarter sales engagement.

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united healthcare
paychex
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hmh
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Metrics

Cut through sales cycles by closing deals faster

Increase in pipeline opportunities
0 %
Increase in meetings booked
0 %
Reduction in call wait times
0 %
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United healthcare
paychex
adp
hmh
sp vision

Key Points

What sales teams usually struggle with

DISCONNECTED SYSTEMS

Reps waste time switching between phones, CRMs, and external dialers

Dial in with a single click

NO AUTOMATED LOGGING

Reps forget to log calls, hurting follow-ups, forecasting, and deal tracking

software

LACK OF CALL INSIGHTS

Without analytics, sales teams miss key trends and customer engagement patterns

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What is Salesforce CTI software?

Salesforce CTI (Computer Telephony Integration) connects your phone system directly to Salesforce, allowing reps to make, receive, and track calls without switching between tools. But many CTI solutions lack automation, real-time analytics, and AI-driven insights—leaving sales teams struggling with inefficiencies. 

 

However, Conquer’s Salesforce CTI eliminates these roadblocks. With one-click dialing, automated call logging, and AI-powered analytics, Conquer ensures every call is recorded, every interaction is tracked, and every sales opportunity is maximized. No wasted time, no missing data—just seamless call management that keeps reps selling.

Gain real-time insights to improve rep performance

Reps waste valuable time dialing numbers manually, logging calls, and managing disconnected phone systems. Without proper CTI integration, call data gets lost, reps miss follow-ups, and sales teams struggle to track performance. Conquer fixes this by automating the entire call process. 

 

With click-to-dial functionality, real-time call logging, and built-in analytics, sales teams can connect faster, track engagement more accurately, and ensure no opportunity slips through the cracks. Managers gain visibility into rep activity, call trends, and customer engagement—all inside Salesforce.

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Everything your reps need - all in one place

How Conquer makes Salesforce CTI effortless

Conquer isn’t just about making calls—it’s about making every call more effective. With AI-powered call tracking, reps gain real-time insights into talk time, engagement trends, and deal progression. Every call is automatically logged, recorded, and analyzed inside Salesforce, ensuring complete accuracy and effortless follow-ups. 

 

Managers can track rep performance, monitor live call activity, and identify high-impact conversations—all from a single dashboard. And because Conquer is built natively into Salesforce, there are no external tools, no syncing delays, and no extra logins—just frictionless, intelligent sales communication.

Testimonials

Trusted by industry leaders around the world

Mark Enright
Mark Enright
Posted on 12/21/2024
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Michael
Michael
Posted on 12/21/2024
Quisque facilisis velit in risus fermentum scelerisque. Aenean vestibulum viverra imperdiet. Proin velit velit, pretium eu id nunc et, molestie egestas quam. dolor id sed Phasellus dignissim iaculis dolor....
Mark Enright
Mark Enright
Posted on 12/21/2024
Quisque facilisis velit in risus fermentum scelerisque. Aenean vestibulum viverra imperdiet. Proin velit velit, pretium eu id nunc et, molestie egestas quam. dolor id sed Phasellus dignissim iaculis dolor....

Why Conquer is the best Salesforce CTI solution

Sales calls should be seamless—not slowed down by disconnected tools and manual processes. With Conquer, that’s one more thing you never have to worry about.

1. Faster connections

Reps waste valuable time dialing numbers manually. With Conquer, calls launch instantly from Salesforce with a single click. No switching screens, no delays—just fast, efficient calling that keeps deals moving.

Forget manual data entry. Conquer automatically logs every call, records key details, and syncs them directly to Salesforce. Reps focus on selling, while all call data is captured, organized, and ready for follow-ups.

Sales isn’t just about making calls—it’s about making the right calls. Conquer’s AI tracks call outcomes, response rates, and engagement trends, giving reps and managers real-time insights to refine messaging and improve conversions.

Know who’s making the right calls—and where improvements are needed. Conquer tracks rep activity, call volume, and deal engagement, helping managers optimize coaching, track success metrics, and ensure every conversation drives revenue.

Third-party dialers create workflow gaps. Conquer is built directly into Salesforce, ensuring smooth, uninterrupted workflows. Calls, notes, and analytics are automatically captured and available inside your CRM—without extra integrations or manual tracking.

How to increase leads reponse time

Sales Process

Improve every step of your sales engagement

Enterprise Grade Communications

Engage customers effortlessly across their preferred channels—voice, SMS, email, or VoIP—all within one platform designed for unmatched sales engagement. Build stronger connections, deliver consistent experiences, and empower your team to nurture relationships at every touchpoint, ensuring no interaction is left behind.

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Effortless Sales Engagement

Streamline your sales process with Conquer’s advanced pipeline optimization. Automate key stages from lead generation to closing, freeing up your team to focus on high-impact interactions. Ensure that every deal progresses smoothly, creating a seamless flow that maximizes sales engagement and productivity.

AI

AI-Driven Guided Selling

Equip your sales team with AI-driven insights that strategically guide every interaction, prioritizing leads and tailoring responses. With Conquer’s analytics, each step of the sales process becomes more efficient and results-oriented. This helps your team close deals faster and boost the entire sales engagement experience.

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Optimized Sales Cadences

Drive predictable growth with Conquer Cadence, optimizing every touchpoint to ensure personalized engagement throughout the sales journey. With smartly structured cadences, your team connects with prospects at the most impactful moments, enhancing sales engagement and accelerating revenue like never before.

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Personalized Customer Support

Deliver personalized service with automated support tools that keep customers satisfied. Conquer’s solutions empower your team to deliver prompt, high-quality experiences, creating memorable interactions and building customer loyalty at scale— all while enhancing your sales engagement ecosystem.

Free up time for what matters most—selling

client success stories

Case Studies

Ready to try our Salesforce CTI software?

Got questions? Here are our favorites

1. Can Conquer’s Salesforce CTI route inbound calls to the right reps?

Yes! Conquer intelligently routes inbound calls based on rep availability, territory, or deal ownership. Calls go directly to the right person, ensuring faster responses and better customer experiences—without manual call transfers.

Absolutely! Conquer tracks call volume, response rates, and talk time in real time. Sales leaders get instant insights into rep performance, call effectiveness, and deal progress—all inside Salesforce.

Yes! After each call, Conquer can automatically schedule follow-ups, assign tasks, or trigger next-best actions based on the conversation outcome, keeping deals moving forward without extra admin work.

Yes! Conquer automatically links call recordings to the correct contact, opportunity, or account, so reps and managers can review past conversations instantly for better coaching and follow-ups.

Yes! Conquer’s AI identifies when a prospect mentions a competitor and flags it for review. This allows sales teams to adjust their pitch, refine objection handling, and stay ahead of the competition.

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