Real-time Call Analytics Inside Salesforce
Optimize every conversation with real time call analytics inside Salesforce
Sales teams can’t afford to wait for call reports. Conquer’s real time call analytics delivers instant insights on call performance, rep activity, and customer engagement. Track live conversations, analyze talk time, and identify winning strategies—all while calls are happening. No delays, no guesswork—just data-driven decisions within Salesforce.
Metrics
Cut through sales cycles by closing deals faster
Key Points
What sales teams usually struggle with
NO REAL TIME FEEDBACK
Managers can’t provide instant coaching since they only see data after conversations are over
INCONSISTENT PERFORMANCE
Without live insights, some reps dominate while others struggle
What is real time call analytics?
Real time call analytics provides instant insights into live sales conversations, helping teams track rep performance, customer engagement, and deal momentum as calls happen. But most analytics tools only offer post-call reports, leaving managers and reps without the ability to adjust strategies in real time.
Conquer’s real time call analytics eliminates this gap. With live tracking, instant feedback, and AI-powered analysis, sales leaders can monitor talk time, response patterns, and call outcomes as they unfold. Instead of reviewing data after the fact, reps and managers get the insights they need to improve conversations right there in the moment.
AI coaching insights to improve performance on the spot
Without real time call analytics, sales teams rely on post-call reports that don’t allow for immediate action. This results in missed coaching moments, inconsistent performance, and lost opportunities. Conquer changes that by delivering instant call data while reps are still on the line.
Managers can see when a call is going well or when intervention is needed, helping reps refine their approach on the spot. AI-powered insights highlight patterns, track engagement levels, and identify the most effective talk tracks, giving sales teams the ability to optimize outreach strategies in real time.
Live dashboards that track every conversation in real time
Conquer isn’t just a call analytics tool—it’s a real time coaching and optimization system. With live dashboards, AI-driven engagement tracking, and customizable call metrics, sales teams always have full visibility into active calls. Managers can monitor rep activity, analyze conversation flow, and step in when needed—all without interrupting the sales process.
Because Conquer is built directly into Salesforce, teams get seamless reporting, instant data synchronization, and full visibility into sales activity—without switching between tools or waiting for post-call analysis. More insights, better coaching, and higher conversions—all powered by real time analytics.
Testimonials
Trusted by industry leaders around the world
Why Conquer has the best real time call analytics in Salesforce
Sales teams don’t have time to wait for post-call reports. Conquer’s real time call analytics provides instant insights that make them easily outrank the competition.
1. Live call tracking
Don’t wait for reports—see call performance exactly as it happens. Conquer tracks talk time, engagement levels, and conversation flow in real time, giving managers instant visibility into rep activity and call success.
2. AI-powered coaching
Help reps win more calls while they’re still on the line. Conquer’s AI surfaces coaching opportunities during live conversations, so managers can provide instant feedback and improve performance on the spot.
3. Real time visibility
Know when a prospect is engaged and when they’re losing interest. Conquer tracks conversation flow, identifies key moments, and helps reps adjust their messaging in real time—so no opportunity slips away.
4. Custom analytics
Not all sales calls are the same. Conquer lets teams customize call metrics, track key performance indicators, and analyze trends, ensuring that reps and managers always focus on the insights that drive revenue.
5. 100% native to Salesforce
External analytics tools slow teams down. Conquer is 100% native to Salesforce, so every call, every insight, and every action is automatically tracked, logged, and analyzed—right inside your CRM.
Sales Process
Improve every step of your sales engagement
Enterprise Grade Communications
Engage customers effortlessly across their preferred channels—voice, SMS, email, or VoIP—all within one platform designed for unmatched sales engagement. Build stronger connections, deliver consistent experiences, and empower your team to nurture relationships at every touchpoint, ensuring no interaction is left behind.
Effortless Sales Engagement
Streamline your sales process with Conquer’s advanced pipeline optimization. Automate key stages from lead generation to closing, freeing up your team to focus on high-impact interactions. Ensure that every deal progresses smoothly, creating a seamless flow that maximizes sales engagement and productivity.
AI-Driven Guided Selling
Equip your sales team with AI-driven insights that strategically guide every interaction, prioritizing leads and tailoring responses. With Conquer’s analytics, each step of the sales process becomes more efficient and results-oriented. This helps your team close deals faster and boost the entire sales engagement experience.
Optimized Sales Cadences
Drive predictable growth with Conquer Cadence, optimizing every touchpoint to ensure personalized engagement throughout the sales journey. With smartly structured cadences, your team connects with prospects at the most impactful moments, enhancing sales engagement and accelerating revenue like never before.
Personalized Customer Support
Deliver personalized service with automated support tools that keep customers satisfied. Conquer’s solutions empower your team to deliver prompt, high-quality experiences, creating memorable interactions and building customer loyalty at scale— all while enhancing your sales engagement ecosystem.
Ready to explore our Salesforce real time call analytics?
Got questions? Here are our favorites
1. Does Conquer analyze customer sentiment during calls?
Absolutely! Conquer’s AI analyzes conversation tone, talk-to-listen ratios, and response patterns to detect customer engagement levels. Reps get real time insights into how prospects are reacting, allowing them to adjust messaging for better conversions.
2. Can Conquer identify top-performing sales call behaviors?
Yes! Conquer tracks and compares successful call patterns, helping teams identify what works. Sales leaders can pinpoint high-converting messaging, winning objection-handling techniques, and key conversation trends to train the entire team more effectively.
3. Does Conquer provide instant alerts for at-risk calls?
Yes! If a call isn’t going well—like when a prospect goes silent or raises objections—Conquer flags it in real time. Managers can step in, provide guidance, or schedule immediate follow-ups to keep deals from slipping away.
4. Is Conquer’s real time call analytics fully integrated with Salesforce?
Yes! Every call insight is automatically logged in Salesforce, feeding into live dashboards and reports. Teams can track call effectiveness, forecast revenue more accurately, and refine their outreach strategies—all inside Salesforce.
5. Can Conquer track competitor mentions in live sales calls?
Yes! Conquer’s AI detects when a prospect mentions a competitor during a live call and flags it for review. Sales teams can track competitor trends, refine objection-handling strategies, and adjust messaging to stay ahead—all with real time call analytics.
