Salesforce Customer Engagement Automation
AI-driven customer engagement automation built for Salesforce
Customer interactions shouldn’t slip through the cracks. With customer engagement automation, Conquer keeps every touchpoint timely, relevant, and data-driven—without manual effort. Automate follow-ups, personalize outreach, and engage prospects and customers across channels—all within Salesforce.






Metrics
Cut through sales cycles by closing deals faster







Key Points
What sales teams usually struggle with
What is customer engagement automation?
Customer engagement automation ensures every interaction with leads and customers happens at the right time, with the right message—without relying on manual effort. Instead of chasing follow-ups, reps can focus on high-value conversations while automation nurtures leads, sends reminders, and triggers next steps based on real-time data.
Conquer’s customer engagement automation is fully integrated into Salesforce, making every call, email, and touchpoint seamless. AI-driven workflows guide reps on when and how to engage, ensuring that leads move smoothly through the pipeline. With Conquer, you automate intelligently—without sacrificing personalization.
Never miss a follow-up—engage leads at the perfect moment
Manually managing customer engagement is slow, inconsistent, and unsustainable at scale. Reps miss follow-ups, lose track of leads, and spend too much time juggling tasks instead of selling. Automation solves this by ensuring outreach happens automatically when leads are most likely to engage.
Conquer’s customer engagement automation allows sales teams to trigger personalized emails, SMS, and calls based on customer actions—like opening an email, visiting a website, or reaching a certain pipeline stage. With automated reminders and pre-set workflows, sales teams can focus on closing deals while engagement runs on autopilot.


Reach leads through voice, email, SMS, and social
Unlike standalone automation tools, Conquer lives inside Salesforce, ensuring real-time data updates and a seamless workflow. No missed touchpoints, no manual logging—just smooth, automated engagement built for sales success.
With AI-powered customer engagement automation, Conquer helps teams engage leads at the right time with the right message. Sales reps can automate follow-ups, respond based on customer behavior, and execute multi-channel engagement strategies—all while keeping interactions personal and effective.
Testimonials
Trusted by industry leaders around the world



Why is Conquer the best customer engagement automation software
Conquer helps sales teams automate, personalize, and optimize engagement—ensuring leads stay warm and deals move forward. Here’s why sales teams trust Conquer:
1. AI-driven engagement
Automation doesn’t have to sound robotic. Conquer uses AI-powered insights to tailor messaging and outreach based on real customer interactions. Reps can send the right message, increasing engagement while keeping conversations authentic.
2. Multi-channel outreach
Email alone isn’t enough. Conquer enables reps to engage customers through voice, email, SMS, and LinkedIn—all from a single platform inside Salesforce. This allows teams to meet prospects where they are, increasing response rates and pipeline efficiency.
3. Smart follow-ups
Missed follow-ups mean lost revenue. Conquer automates responses based on customer behavior, such as email opens, website visits, or time in pipeline stages. Reps never have to guess when to engage—automated triggers ensure they reach out at the perfect moment.
4. 100% Salesforce native
Stop switching between tools. Unlike third-party integrations, Conquer is built inside Salesforce, ensuring that every action—calls, emails, and follow-ups—is logged in real time. This eliminates manual data entry, syncing delays, and lost insights.
5. Scalable automation
From first touch to closed deal, Conquer scales your engagement while keeping conversations personal. Dynamic templates, AI personalization, and automated workflows let your team handle more outreach without losing the quality of human interaction.

Sales Process
Improve every step of your sales engagement
Enterprise Grade Communications
Engage customers effortlessly across their preferred channels—voice, SMS, email, or VoIP—all within one platform designed for unmatched sales engagement. Build stronger connections, deliver consistent experiences, and empower your team to nurture relationships at every touchpoint, ensuring no interaction is left behind.

Effortless Sales Engagement
Streamline your sales process with Conquer’s advanced pipeline optimization. Automate key stages from lead generation to closing, freeing up your team to focus on high-impact interactions. Ensure that every deal progresses smoothly, creating a seamless flow that maximizes sales engagement and productivity.

AI-Driven Guided Selling
Equip your sales team with AI-driven insights that strategically guide every interaction, prioritizing leads and tailoring responses. With Conquer’s analytics, each step of the sales process becomes more efficient and results-oriented. This helps your team close deals faster and boost the entire sales engagement experience.

Optimized Sales Cadences
Drive predictable growth with Conquer Cadence, optimizing every touchpoint to ensure personalized engagement throughout the sales journey. With smartly structured cadences, your team connects with prospects at the most impactful moments, enhancing sales engagement and accelerating revenue like never before.

Personalized Customer Support
Deliver personalized service with automated support tools that keep customers satisfied. Conquer’s solutions empower your team to deliver prompt, high-quality experiences, creating memorable interactions and building customer loyalty at scale— all while enhancing your sales engagement ecosystem.

client success stories
Case Studies
“Being one of the World’s Most Admired Companies wasn’t enough because our integrated solution had high inbound hold times, directly leading to lost business. Luckily, Conquer had just what it took to fix that.”
SVP RevOps
Large Financial Provider
Read more to see how we boosted 152% of their sales results
“Our call quality was subpar, often resulting in lag, crashes, and distortion. We also dealt with unreported calls and routing issues. Then, we discovered that there is nothing more you need in your tech stack besides Conquer.”
Senior Inside Sales Manager
Fortune 500 Waste Company
Here’s how we improved their connections, durations & outbound calls
“We want partners to work through our roadmap and strategy. Conquer is more of a partner than a software. While stability is important, if you have the right partner, you can work through any challenge by showing up and figuring out what can be done.”
Sales Enablement Manager
Fortune 1000 HR & Payroll Provider
Discover the 75% increase in user adoption we achieved for them
Ready to try our Salesforce customer engagement automation?
Got questions? Here are our favorites
1. Can Conquer automate follow-ups based on customer behavior?
Yes! Conquer detects when leads take significant action—like opening an email, visiting your website, or stalled in a pipeline stage—and sends out automated follow-ups. They can be customized for email, SMS, or phone reminders.
2. Does Conquer support personalized messaging at scale?
Yes. Conquer’s AI automation leverages CRM data to personalize messages so every email, message, or phone call sounds individualized to the recipient. Using a prospect’s name or referencing a conversation that occurred some time back, every message sounds just right.
3. How does Conquer track and analyze engagement?
All interactions are monitored in real time within Salesforce. Conquer provides deep engagement analytics, such as response rates, call outcomes, and deal stages. This allows sales teams to optimize outreach more effectively, optimize follow-up, and have reps working on the most likely-to-close opportunities.
4. How does Conquer help reduce lead response time?
Speed is of the essence in sales, and Conquer ensures that no lead has to wait for a response. Reps are alerted by automated triggers when a lead engages—either an email open, a form submission, or a call request—so they can respond quickly.
5. Can Conquer help re-engage leads that have gone cold?
Yes! Conquer automates re-engagement campaigns to bring inactive leads back into the pipeline. If a prospect hasn’t responded in a set timeframe, the system can trigger a personalized follow-up email, a call reminder, or an SMS nudge.