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Salesforce Customer Engagement Automation

AI-driven customer engagement automation built for Salesforce

Customer interactions shouldn’t slip through the cracks. With customer engagement automation, Conquer keeps every touchpoint timely, relevant, and data-driven—without manual effort. Automate follow-ups, personalize outreach, and engage prospects and customers across channels—all within Salesforce. 

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Metrics

Cut through sales cycles by closing deals faster

Increase in pipeline opportunities
0 %
Increase in meetings booked
0 %
Reduction in call wait times
0 %
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Key Points

What sales teams usually struggle with

SLOW FOLLOW-UPS

Leads go cold when reps fail to engage prospects at the right time with the right message

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LACK OF PERSONALIZATION

Generic, one-size-fits-all engagement leads to low response rates

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DISCONNECTED CHANNELS

Reps juggle multiple tools, leading to lost data and poor customer experiences

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What is customer engagement automation?

Customer engagement automation ensures every interaction with leads and customers happens at the right time, with the right message—without relying on manual effort. Instead of chasing follow-ups, reps can focus on high-value conversations while automation nurtures leads, sends reminders, and triggers next steps based on real-time data.

 

Conquer’s customer engagement automation is fully integrated into Salesforce, making every call, email, and touchpoint seamless. AI-driven workflows guide reps on when and how to engage, ensuring that leads move smoothly through the pipeline. With Conquer, you automate intelligently—without sacrificing personalization.

Never miss a follow-up—engage leads at the perfect moment

Manually managing customer engagement is slow, inconsistent, and unsustainable at scale. Reps miss follow-ups, lose track of leads, and spend too much time juggling tasks instead of selling. Automation solves this by ensuring outreach happens automatically when leads are most likely to engage.

 

Conquer’s customer engagement automation allows sales teams to trigger personalized emails, SMS, and calls based on customer actions—like opening an email, visiting a website, or reaching a certain pipeline stage. With automated reminders and pre-set workflows, sales teams can focus on closing deals while engagement runs on autopilot.

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Everything your reps need - all in one place

Reach leads through voice, email, SMS, and social

Unlike standalone automation tools, Conquer lives inside Salesforce, ensuring real-time data updates and a seamless workflow. No missed touchpoints, no manual logging—just smooth, automated engagement built for sales success.

 

With AI-powered customer engagement automation, Conquer helps teams engage leads at the right time with the right message. Sales reps can automate follow-ups, respond based on customer behavior, and execute multi-channel engagement strategies—all while keeping interactions personal and effective. 

Testimonials

Trusted by industry leaders around the world

Mark Enright
Mark Enright
Posted on 12/21/2024
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Michael
Michael
Posted on 12/21/2024
Quisque facilisis velit in risus fermentum scelerisque. Aenean vestibulum viverra imperdiet. Proin velit velit, pretium eu id nunc et, molestie egestas quam. dolor id sed Phasellus dignissim iaculis dolor....
Mark Enright
Mark Enright
Posted on 12/21/2024
Quisque facilisis velit in risus fermentum scelerisque. Aenean vestibulum viverra imperdiet. Proin velit velit, pretium eu id nunc et, molestie egestas quam. dolor id sed Phasellus dignissim iaculis dolor....

Why is Conquer the best customer engagement automation software

Conquer helps sales teams automate, personalize, and optimize engagement—ensuring leads stay warm and deals move forward. Here’s why sales teams trust Conquer:

1. AI-driven engagement

Automation doesn’t have to sound robotic. Conquer uses AI-powered insights to tailor messaging and outreach based on real customer interactions. Reps can send the right message, increasing engagement while keeping conversations authentic.

Email alone isn’t enough. Conquer enables reps to engage customers through voice, email, SMS, and LinkedIn—all from a single platform inside Salesforce. This allows teams to meet prospects where they are, increasing response rates and pipeline efficiency.

Missed follow-ups mean lost revenue. Conquer automates responses based on customer behavior, such as email opens, website visits, or time in pipeline stages. Reps never have to guess when to engage—automated triggers ensure they reach out at the perfect moment.

Stop switching between tools. Unlike third-party integrations, Conquer is built inside Salesforce, ensuring that every action—calls, emails, and follow-ups—is logged in real time. This eliminates manual data entry, syncing delays, and lost insights.

From first touch to closed deal, Conquer scales your engagement while keeping conversations personal. Dynamic templates, AI personalization, and automated workflows let your team handle more outreach without losing the quality of human interaction.

How to increase leads reponse time

Sales Process

Improve every step of your sales engagement

Enterprise Grade Communications

Engage customers effortlessly across their preferred channels—voice, SMS, email, or VoIP—all within one platform designed for unmatched sales engagement. Build stronger connections, deliver consistent experiences, and empower your team to nurture relationships at every touchpoint, ensuring no interaction is left behind.

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Effortless Sales Engagement

Streamline your sales process with Conquer’s advanced pipeline optimization. Automate key stages from lead generation to closing, freeing up your team to focus on high-impact interactions. Ensure that every deal progresses smoothly, creating a seamless flow that maximizes sales engagement and productivity.

AI

AI-Driven Guided Selling

Equip your sales team with AI-driven insights that strategically guide every interaction, prioritizing leads and tailoring responses. With Conquer’s analytics, each step of the sales process becomes more efficient and results-oriented. This helps your team close deals faster and boost the entire sales engagement experience.

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Optimized Sales Cadences

Drive predictable growth with Conquer Cadence, optimizing every touchpoint to ensure personalized engagement throughout the sales journey. With smartly structured cadences, your team connects with prospects at the most impactful moments, enhancing sales engagement and accelerating revenue like never before.

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Personalized Customer Support

Deliver personalized service with automated support tools that keep customers satisfied. Conquer’s solutions empower your team to deliver prompt, high-quality experiences, creating memorable interactions and building customer loyalty at scale— all while enhancing your sales engagement ecosystem.

Free up time for what matters most—selling

client success stories

Case Studies

Ready to try our Salesforce customer engagement automation?

Got questions? Here are our favorites

1. Can Conquer automate follow-ups based on customer behavior?

Yes! Conquer detects when leads take significant action—like opening an email, visiting your website, or stalled in a pipeline stage—and sends out automated follow-ups. They can be customized for email, SMS, or phone reminders.

Yes. Conquer’s AI automation leverages CRM data to personalize messages so every email, message, or phone call sounds individualized to the recipient. Using a prospect’s name or referencing a conversation that occurred some time back, every message sounds just right.

All interactions are monitored in real time within Salesforce. Conquer provides deep engagement analytics, such as response rates, call outcomes, and deal stages. This allows sales teams to optimize outreach more effectively, optimize follow-up, and have reps working on the most likely-to-close opportunities.

Speed is of the essence in sales, and Conquer ensures that no lead has to wait for a response. Reps are alerted by automated triggers when a lead engages—either an email open, a form submission, or a call request—so they can respond quickly.

Yes! Conquer automates re-engagement campaigns to bring inactive leads back into the pipeline. If a prospect hasn’t responded in a set timeframe, the system can trigger a personalized follow-up email, a call reminder, or an SMS nudge. 

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